Terms and Privacy

Terms of Use

Effective Date: July 30, 2025

Introduction

These Terms of Use (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Peppercorn Partners LLC ('Peppercorn', 'we', 'us', or 'our'), concerning your access to and use of the peppercornpartners.com website and any other media form, media channel, mobile website, mobile application, or other online services that link to these Terms (collectively, the “Site”). By accessing or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms.

IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE PROHIBITED FROM USING THE SITE AND MUST DISCONTINUE USE IMMEDIATELY.

We may update these Terms from time to time in our sole discretion. When we do, we will revise the 'Effective Date' above and, where legally required, provide additional notice (e.g., via prominent posting on the Site or by email). Your continued use of the Site following any updates constitutes acceptance of the updated Terms.

1. Supplemental Terms and Future Changes

Additional terms or policies (such as our Privacy Policy or any supplemental disclaimers) may apply to certain portions of the Site. These are incorporated by reference into these Terms.

We also reserve the right to introduce new features, services, or digital tools—including artificial intelligence (AI)-driven services—at any time, which may be subject to additional terms.

2. Use Outside the U.S.

The Site is controlled from the United States. Access from locations where the Site is illegal is prohibited. If you access the Site from outside the U.S., you are solely responsible for compliance with local laws.

3. No Legal Advice or Attorney-Client Relationship

Nothing on the Site constitutes legal advice, and your use of the Site does not create an attorney-client relationship with Peppercorn. To become a client, you must enter into a separate written engagement agreement.

Any information you submit to us through the Site or by email will not be treated as confidential unless and until we confirm in writing that we agree to maintain it as such.

4. Age Restrictions

You must be at least 18 years old to use the Site. Minors must have a parent or guardian read and accept these Terms and must be directly supervised when using the Site.

5. Intellectual Property

The Site, including all content, features, and functionality (the “Content”) and all trademarks and logos (“Marks”) are owned by or licensed to Peppercorn and protected by U.S. and international laws.

You may not copy, reproduce, distribute, modify, or create derivative works from the Site or its Content without our prior written consent. You specifically may not use the Site or its Content to train machine learning or AI models without our express prior written permission.

6. User Responsibilities

By using the Site, you represent and warrant that:
a. You have the legal capacity to enter into these Terms.
b. You will not use the Site for any unlawful or prohibited purpose.
c. You will not attempt to interfere with the Site’s security features or technical infrastructure.
d. You will not use automated means (bots, scrapers, AI tools) to access or interact with the Site unless expressly permitted.

7. Prohibited Activities

In addition to the above, you agree not to:

a. Collect user data or contact information without consent.
b. Harass, abuse, or harm others.
c. Introduce malicious code (e.g., viruses, spyware, AI-driven attacks).
d. Attempt to reverse engineer or decompile the Site or its features.
e. Use the Site or its Content to train AI or large language models (LLMs) without permission.
f. Use the Site in any manner that could disrupt or interfere with its operation.

8. Site Management and Availability

We may monitor, suspend, or terminate access to the Site at any time for any reason, including violations of these Terms. We may also modify or discontinue the Site, in whole or in part, without notice.

We cannot guarantee uninterrupted availability and are not responsible for downtime or data loss.

9. Dispute Resolution

a. Disputes will be resolved through informal negotiations first, followed by binding arbitration in New York, New York, under the rules of the American Arbitration Association, unless you opt out within 30 days of accepting these Terms.
b. You waive any right to participate in a class action or jury trial.
c. Shortened limitation period: Any claim must be filed within one (1) year of the alleged issue.

10. Disclaimers

The Site is provided 'AS IS' and 'AS AVAILABLE'. We disclaim all warranties to the maximum extent permitted by law, including warranties of merchantability, non-infringement, and fitness for a particular purpose.

We make no promises regarding the accuracy, security, or availability of the Site.

11. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages (including loss of data or profits). Our total liability for any claim will not exceed the amount you paid to use the Site, if any, in the 90 days before the claim arose.

12. Indemnification

You agree to indemnify and hold Peppercorn and its affiliates harmless from any claims, damages, or expenses (including attorneys’ fees) arising out of your use of the Site or violation of these Terms.

13. Privacy & Data Handling

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and share personal information. Please review it carefully.

We do not knowingly collect personal data from children under 13.

14. Miscellaneous

a. These Terms are governed by New York law.
b. We may assign our rights and obligations without notice.
c. If any provision is unenforceable, the remainder of the Terms will remain in effect.

15. Contact Us

If you have questions or complaints, contact us at: contact@peppercornpartners.com

Privacy

Effective Date: July 30, 2025

Scope & Relationship to Other Terms

This Policy applies to information collected online through the Site and any online forms or contact methods we provide. Additional terms (e.g., our Terms of Use, cookie notices, or supplemental disclosures) may also apply and are incorporated by reference.

What We Collect

We use the term 'Personal Information' (PI) to mean information that identifies, relates to, describes, or could reasonably be linked with a particular consumer or household. We also process de-identified, aggregated, or anonymized information, which is not considered PI.
A. Information You Provide: Contact details, professional or employment information, and preferences/consents you share.
B. Information Collected Automatically: Device/usage data (IP address, browser type, etc.), site analytics via Squarespace, and font delivery information from Google Fonts and Adobe Fonts.

How We Use Personal Information (Purposes)

We use PI to provide, operate, maintain, and improve the Site and Services; respond to inquiries; maintain security; comply with legal obligations; analyze performance; develop new features; and responsibly evaluate AI-assisted internal tools without using your PI to train our independent models unless we have your explicit permission.

How We Share Personal Information

We do not sell PI for money. We may share PI for cross-context behavioral advertising only if you consent via cookies. We disclose PI to service providers, for legal reasons, and in the event of a business transfer. We do not allow our service providers to use PI for unrelated purposes.

Retention

We retain PI as long as necessary to fulfill the purposes described above, including responding to inquiries, meeting legal requirements, and defending legal claims. When retention is no longer necessary, we will delete, de-identify, or aggregate the data.

Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the PI we process. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Cookies, Analytics & Similar Technologies

We use essential cookies necessary to operate the Site and, with consent, analytics/performance cookies. Squarespace processes device and usage data to run and improve the platform. Google and Adobe may receive information to serve fonts.

Your Privacy Rights

You may have the right to access, correct, delete, or opt out of the sale/share of PI, withdraw consent, and appeal denials depending on your location. Email jsamuels@peppercornpartners.com to exercise these rights.

Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect PI from them. If you believe a child has provided PI to us, please contact us to request deletion.

International Visitors & Transfers

We are based in the United States. If you access the Site from outside the U.S., your PI may be processed in the U.S. and other countries with different data-protection laws. Where required, we use appropriate safeguards.

Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for their privacy practices. Review their policies before providing PI.

Changes to This Policy

We may update this Policy from time to time. We will revise the Effective Date when we do and, where required, provide additional notice. Your continued use of the Site after an update signifies your acceptance.

Contact Us

Questions or requests about this Policy:
Email: jsamuels@peppercornpartners.com
Alternate: contact@peppercornpartners.com